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Oswego Community Unit School District 308 provides safe and efficient transportation for students. Our various web resources provide information on transportation staff, forms, safety rules, and more. Please use these resources to help our students have the best transportation experience possible in SD 308.
 
Please use this Customer Feedback form to communicate with our Transportation team for all non-urgent concerns.
For immediate needs, please call (630) 636-2999
 

Transportation Forms:

 
Transportation FAQ

How can I contact Transportation?

 
For urgent concerns, please call (630) 636-2999. For general questions/concerns, please fill out our online form, and a staff member will contact you as quickly as possible.

What laws and district policies outline transportation requirements?

 
Here are the links to the applicable Illinois Statutes and SD 308 Board Policy:

Who qualifies for free bus transportation?

 
The district, as required by the Illinois School Code, provides transportation to students who meet the following criteria: 
  • Reside 1.5 miles or further from their school of residence, or
  • A hazardous crossing (as deemed by a traffic study) exists on the route to school, or
  • The student’s IEP requires specialized transportation, or
  • The student meets the designation of homeless (Section 45/1-15 Education for Homeless Children Act).
There is an online tool you can use to check eligibility for bus service from your address- access that here.
 

My child is starting Kindergarten. Will the bus pick my child up in front of the house?

 
There are no special laws or requirements for transporting students enrolled in kindergarten. Kindergarten students are eligible for transportation services if they live more than 1.5 miles from the school. Parents of kindergartners and special education students are responsible for meeting their child’s bus each day or designating a responsible individual to be with their child during pickup and drop off times.

The bus passes my house—why can’t it stop there?

 
While it may seem convenient, making frequent stops—especially at individual homes—can create safety concerns. More stops lead to longer ride times for all students and increase the risk of impatient drivers attempting to pass the bus illegally, which is dangerous. To ensure efficiency and student safety, stops are placed at centralized locations that serve groups of students within a neighborhood.

Why doesn’t the bus come down our street?

 
Some streets—such as cul-de-sacs, narrow roads, or certain subdivision streets—are not suitable for school bus travel due to safety and operational concerns. These areas may be excluded from routing for reasons such as:

  • Limited space that makes it difficult for buses to turn safely
  • Increased risk of students entering or exiting within the bus danger zone
  • Potential for rear-end swing to come too close to sidewalks, parked cars, or landscaping
  • Visual obstructions that prevent drivers from spotting hazards until it’s too late to adjust
  • Strict safety regulations that prohibit buses from backing up while students are on board
  • Higher risk of property damage to mailboxes, lawns, or other roadside features
  • To prioritize student safety and ensure efficient routing, bus stops are typically placed on main roads or at intersections where visibility and maneuverability are safest.

How do I find out about a bus running late?

 
Here Comes the Bus is a free app that can be downloaded (student name and ID number are required).
 
The app allows you to set notifications for when the bus is near. Messages are sent through the app when it is expected to be more than 10 minutes behind schedule. If there is a significant delay, exceeding 30 minutes, or if there is an incident the bus is involved in, a message will come to parents/guardians via the Catapult system (email/text/phone).
 
Our district code is 3080 for registering.

What if I need my child to be transported to/from a location other than home?

 
Alternative drop-off or pick-up locations can be requested if all of the following criteria are met:
  • The student is eligible for bus service using the requirements listed above.
  • The student is being transported to their school of residence.
  • The requested location of drop-off or pick-up is within the boundary of the school the student attends.
  • The requested drop-off or pick-up location is on an existing bus route. 
Requests are accepted through July 17th for service beginning on August 15, 2025. Requests received after July 15th will be processed for service beginning mid-September. 

Paid transportation will be offered to families for students not eligible to ride the bus. All of the requirements below must be met in order to begin transportation service.
  • The stop must be along an established route, serving the student’s school of residence. 
  • The semester/ trimester fee must be paid in full prior to the first day of service. 
  • The route requested has room for additional riders. 
Applications will not be considered prior to October 1st, in order to determine space availability. Families will be contacted to arrange the stop location and start date.

What determines that it is safe for my student to walk to school?

 
Hazardous Crossing Designation
 
The district provides free transportation to and from school for resident students who live within 1.5 miles of their assigned school when walking is deemed a serious safety hazard due to factors such as traffic or railroad crossings. These determinations are made in accordance with standards set by the Illinois Department of Transportation (IDOT). The study of walking route safety is conducted by a third-party provider. 

Since many areas were not been assessed in recent years, and the district began a comprehensive study to review all locations that receive transportation under the serious safety hazard provision to determine if those conditions still meet the legal criteria. If eligibility in your area changes, families will be notified well in advance to allow time for planning and adjustment.

Does someone need to meet the bus for Early Childhood or Kindergarten students?

 
A parent/guardian or authorized individual must meet the early childhood and kindergarten child at drop-off. Kindergarten students will be picked up and dropped off at their designated bus stop along with all other students. Early childhood students will be dropped off directly at their residences. If no one is present to receive the student, the student will be returned to the school, and the parent/guardian will be required to make arrangements to pick up their child. If someone other than the parent/guardian will receive the student at the stop, you must complete this authorization form.  

Can my child ride the bus home with a friend?

 
Students may only ride the assigned bus route for safety and logistical reasons. Only students who qualify for transportation and are assigned a bus route may be transported on a bus.

When should my child be at the bus stop?

 
We ask that students be present at the bus stop at least 10 minutes early. If a bus is delayed at one bus stop, it will arrive later at the remaining stops. For this reason, students are expected to be at their bus stop when the bus arrives.

My child may have left something on the bus. What do I do?

 
You should call the Transportation Department at (630) 636-2999 and request that a staff member check your child’s bus for a lost item. Please know your child’s bus route number when calling.
Transportation News

Transportation News

Transportation Staff

Transportation Staff